Assalamualaikum and good day. Currently i'm 'visiting' State library of Selangor. Actually, this is an involuntary visit since my sister asked me to come along to take care of her children and other nieces and nephews. For your information, i'm not into library. That's why i said involuntari. This is my first time coming here.
So, coming back to the topic, while entering the library compound, the welcoming signboard caught my eyes. It's not because the signboard is too catchy but the writing on it which is "WiFi available". That's good. At least, i've something to do in the library.
After entering the library, i straight away searched for power point socket because my battery is 'kong' already. I found a few, but all were covered by black salotapes. wth?? Then i asked the lib staff and she said that i've to go to multimedia room for the sockets. Again, wth?? What's the use of WiFi if users can only do that in multimedia room which only has 20 sockets but 10 places for laptops?
In addition, some people go to library to do work in a peace, calm and conducive area, regardless the availability of internet. Therefore, they just can't do the work in reading area because there are no sockets. To me, state library is the main library in the state which should accommodate and give good service to many people. Just imagine if 50 people want to use their laptops in the library, then the sockets in the multimedia room cannot support the needs anymore.
As a conclusion, a library should provide optimum service, facilities to the people because it would encourage the people to come again.
So, coming back to the topic, while entering the library compound, the welcoming signboard caught my eyes. It's not because the signboard is too catchy but the writing on it which is "WiFi available". That's good. At least, i've something to do in the library.
After entering the library, i straight away searched for power point socket because my battery is 'kong' already. I found a few, but all were covered by black salotapes. wth?? Then i asked the lib staff and she said that i've to go to multimedia room for the sockets. Again, wth?? What's the use of WiFi if users can only do that in multimedia room which only has 20 sockets but 10 places for laptops?
In addition, some people go to library to do work in a peace, calm and conducive area, regardless the availability of internet. Therefore, they just can't do the work in reading area because there are no sockets. To me, state library is the main library in the state which should accommodate and give good service to many people. Just imagine if 50 people want to use their laptops in the library, then the sockets in the multimedia room cannot support the needs anymore.
As a conclusion, a library should provide optimum service, facilities to the people because it would encourage the people to come again.